General Inquiries

If you would like to contact Carrie, book a workshop or book Carrie as a Keynote Speaker at your event, please contact us using the information on the right.

Contact Us

Insurance & Coverage

We want accessing therapy to be as simple and stress-free as possible.

While Creative Counselling does not offer direct billing to private insurance companies, we will provide you with a detailed receipt after each session that you can submit to your insurance provider for reimbursement. Since coverage varies between plans, we recommend checking with your insurance company to understand your benefits before your first appointment.

We’re also pleased to share that all of our therapists are approved providers for Non-Insured Health Benefits (NIHB) and can provide services for clients with eligible NIHB Status Card coverage.

If you have any questions about coverage or the reimbursement process, we’re happy to help. Please don’t hesitate to reach out—we’re here to support you.

1184 Roland St. Suite 490, Thunder Bay, ON P7B 5M4